Job Overview

Raffles Hotels & Resorts is seeking a professional and guest-focused Hostess to join its luxury hospitality team in Manama, Bahrain. This opportunity is ideal for candidates with previous experience in five-star hotel dining operations who are passionate about delivering exceptional customer service and maintaining international hospitality standards.

The successful candidate will be responsible for welcoming guests, coordinating restaurant reservations, managing seating arrangements, and supporting the smooth operation of dining services. The position also involves working closely with food and beverage personnel to ensure a comfortable and memorable dining experience for every guest Jobs in Bahrain.

As part of the first Raffles property in Bahrain, the selected candidate will have the opportunity to develop their hospitality career within an internationally recognised luxury hotel brand.

Job Description

• Manage restaurant reservations, maintain accurate booking records, and organise table allocations according to guest requirements and restaurant availability.
• Welcome guests professionally upon arrival and escort them to their assigned tables or designated seating areas.
• Maintain positive guest relationships by checking dining satisfaction, responding to enquiries, and addressing service-related concerns promptly.
• Coordinate with restaurant management and food and beverage teams to ensure efficient seating arrangements and smooth dining operations.
• Monitor dining areas, service stations, furniture, and equipment to ensure cleanliness, proper presentation, and operational readiness.
• Assist with ordering necessary dining room supplies and equipment to maintain uninterrupted restaurant service.
• Supervise and coordinate the daily activities of food and beverage servers and supporting service personnel when required.
• Maintain accurate operational records and assist with financial documentation and statements related to restaurant activities.
• Consistently follow Luxury Quality Assurance (LQA) and Forbes service standards while performing assigned responsibilities.
• Support guest service excellence by maintaining professional communication, attention to detail, and a welcoming restaurant atmosphere.
• Anticipate guest preferences and special requests, ensuring personalised attention and a seamless dining experience that reflects the hotel’s luxury service standards.
• Maintain effective communication with kitchen and service teams to minimise waiting times, manage guest expectations, and support overall restaurant efficiency.
• Perform additional operational and administrative duties assigned by hotel management.

Qualifications

• Must have successfully completed secondary school education.
• A degree or diploma in Hospitality Management or a related discipline is required.
• Minimum of 1–2 years of previous experience working as a Waitress or Hostess within a five-star hotel environment.
• Excellent communication and interpersonal skills, with the ability to interact confidently and professionally with international guests.
• Advanced proficiency in Business English, including strong verbal communication abilities.
• Knowledge of an additional language, particularly Arabic, is advantageous.
• Excellent understanding of food and beverage operations, restaurant service procedures, and luxury hospitality standards.
• Ability to remain professional, organised, and efficient when working under pressure in a busy dining environment.
• Strong attention to detail, with a commitment to maintaining high standards of guest satisfaction and service quality.
• Previous knowledge and practical understanding of Fire and Life Safety systems.
• Ability to work collaboratively with restaurant colleagues and other hotel departments while maintaining a positive, guest-oriented attitude.

Additional Information

Joining Raffles Hotels & Resorts offers employees access to professional development opportunities and benefits within the international Accor hospitality network.

• Opportunity to become part of the first Raffles hotel in Bahrain.
• Employee benefit card providing discounted accommodation rates across Accor properties worldwide Gulf jobs.
• Access to professional learning and development programmes through Accor Academies.
• Opportunities for career advancement within the property and across the global hospitality network.
• Participation in Corporate Social Responsibility (CSR) initiatives that contribute positively to communities and the environment.

How to Apply

Interested candidates with relevant luxury hospitality experience and strong guest service skills are encouraged to apply for the Hostess position at Raffles Hotels & Resorts in Manama, Bahrain.

Apply Now through the official job application option to be considered for this full-time hospitality opportunity.